Data protection declaration
The person responsible for data processing is:
Negin Moshki
Pfälzerstr. 15
Pforzheim

Email: support@nest-nouveau.com
Phone: 017623590694
Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. access data and hosting
You can visit our website without providing any personal data. Each time a website is accessed, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is analysed exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves to safeguard our legitimate interests, which predominate in the context of a weighing of interests, in the correct presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR. All access data is only processed for as long as is necessary to fulfil the above-mentioned processing purposes.

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in the forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision Israel, United Kingdom, USA.

The adequacy decision for the USA applies as the basis for third country transfers, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in these countries: Brazil, Mexico, India, Ukraine.
There is no adequacy decision by the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Union.

2 Data processing for contract fulfilment and for making contact
2.1 Data processing for contract fulfilment
For the purpose of contract processing (including enquiries about and processing of any existing warranty and service disruption claims as well as any statutory updating obligations) in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are labelled as such, as in these cases we need the data to process the contract and we cannot send the order without it. Which data is collected can be seen from the respective input forms.
Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and dispatch processing, can be found in the following sections of this privacy policy. After completion of the contract, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

2.2 Customer account
If you have given your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and storing your data for further future orders on our website. It is possible to delete your customer account at any time and can be done either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

2.3 Making contact
In the context of customer communication, we collect personal data to process your enquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR if you voluntarily provide us with this data when contacting us (e.g. via contact form, live chat tool or e-mail). Mandatory fields are labelled as such, as in these cases we need the data to process your contact. Which data is collected can be seen from the respective input forms. After your enquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

Live chat tool Ascend by Wix
For the purpose of customer communication, we use the live chat tool Ascend by Wix from Wix.com Ltd, 40 Nemal St., Tel Aviv 6350671, Israel (‘Wix’). This serves to safeguard our overriding legitimate interests in effective and improved customer communication in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. Wix acts on our behalf.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision Israel, United Kingdom, USA.
The adequacy decision for the USA applies as the basis for third country transfers, provided that the respective service provider is certified. Certification is available.
Our service providers are located and/or use servers in these countries: Brazil, Mexico, India, Ukraine.
There is no adequacy decision by the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Union.

3. data processing for the purpose of dispatch processing
In order to fulfil the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

4. data processing for payment processing
We work with the following partners to process payments in our online shop: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing
Depending on the selected payment method, we pass on the data necessary for processing the payment transaction to our technical service providers, who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the fulfilment of the contract in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies.
If you have any questions about our partners for payment processing and the basis of our cooperation with them, please use the contact option described in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and optimisation of our payment processes
If necessary, we provide our service providers with further data, which they use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and optimisation of our payment processes (e.g. invoicing, processing of disputed payments, accounting support). In accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, this serves to safeguard our legitimate interests in our protection against fraud and in efficient payment management, which predominate in the context of a balancing of interests.

5. advertising by e-mail
Email newsletter with registration, newsletter tracking with separate consent
If you register for our newsletter, we will use the data required for this or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR. You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the list of recipients, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

If you have also given us your consent to analyse our newsletter in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, we will also analyse your interaction with our newsletter by measuring, storing and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns (‘newsletter tracking’).
For this analysis, the emails sent contain single-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website. In particular, we link the following ‘newsletter data’ for the analyses

• the page from which the page was requested (so-called referrer URL)

• the date and time of the request

• the description of the type of web browser used

• the IP address of the requesting computer

• the e-mail address,

• the date and time of registration and confirmation

and the single-pixel technologies with your e-mail address or your IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.

Unsubscribing from newsletter tracking is possible at any time and can be done either by sending a message to the contact option described or via a link provided for this purpose in the newsletter.
The information is stored for as long as you are subscribed to the newsletter.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision Israel, United Kingdom, USA.
The adequacy decision for the USA applies as the basis for third country transfers, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in these countries: Brazil, Mexico, India, Ukraine.
There is no adequacy decision by the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Union.

6. Cookies and other technologies
6.1 General information
In order to make visiting our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted again at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies).
Privacy protection for end devices
When using our online offer, we use absolutely necessary technologies in order to be able to provide the expressly requested telemedia service. The storage of information in your end device or access to information that is already stored in your end device does not require consent in this respect.
For functions that are not absolutely necessary, the storage of information in your end device or access to information that is already stored in your end device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be fully usable. Any consent you have given will remain in place until you adjust or reset the respective settings on your device.

Any downstream data processing by cookies and other technologies
We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping basket function). These technologies collect and process the IP address, time of visit, device and browser information as well as information about your use of our website (e.g. information about the contents of the shopping basket). In the context of a balancing of interests, this serves overriding legitimate interests in an optimised presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.
We also use technologies to fulfil the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

Cookie settings
You can find the cookie settings for your browser under the following links Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
If you have consented to the use of the technologies in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you can also use the cookie settings button.

6.2 Use of the Wix Consent Manager tool to manage consents
We use the Wix Consent Manager Tool on our website to inform you about the cookies and other technologies we use on our website and to obtain, manage and document any consent you may have given to the processing of your personal data by these technologies. This is necessary pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR to fulfil our legal obligation pursuant to Art. 7 para. 1 GDPR to be able to prove your consent to the processing of your personal data to which we are subject. The Wix Consent Manager Tool is an offer from Wix.com Ltd, 40 Nemal St., Tel Aviv 6350671, Israel (‘Wix’). After you submit your cookie declaration on our website, the Wix web server stores your IP address, the date and time of your declaration, browser information, language and URL from which the declaration was sent, as well as information about your consent behaviour. In addition, a cookie is used that contains information about your consent behaviour. Your data will be deleted after 365 days, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision Israel, United Kingdom, USA.
The adequacy decision for the USA applies as the basis for third country transfers, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in these countries: Brazil, Mexico, India, Ukraine.
There is no adequacy decision by the European Commission for these countries. Our cooperation with you is based on these guarantees: standard data protection clauses of the European Union.

6.3 Information on third country transfer (data transfer to third countries)
We use technologies from service providers on our website whose registered office and/or server locations may be located in third countries outside the EU or the EEA. If there is no adequacy decision by the EU Commission for this country, an adequate level of data protection must be ensured by means of other suitable guarantees.

Suitable guarantees in the form of contractually agreed standard contractual clauses of the EU Commission or binding internal data protection regulations (Binding Corporate Rules) are generally possible, but require prior verification by the contracting parties as to whether an adequate level of protection can be guaranteed. According to the case law of the ECJ, it may be necessary to take additional protective measures.
 
We have generally agreed the standard data protection clauses issued by the EU Commission with the technology providers we use who process personal data in a third country. Where possible, we also agree additional guarantees to ensure that sufficient data protection is guaranteed in third countries without an adequacy decision. 

Notwithstanding this, it may happen that, despite all contractual and technical measures, the level of data protection in the third country does not correspond to that of the EU. In such cases, we will ask you, if necessary, for your consent to transfer your personal data to a third country as part of the cookie consent process in accordance with Art. 49 para. 1 lit. a GDPR.
In particular, there is a risk that local authorities in the third country may not have sufficiently limited access rights to your personal data from a European data protection perspective, that we as the data exporter or you as the data subject may not be aware of this and/or that you may not have sufficient legal remedies to prevent this and/or to take action against such access. 

The following countries in particular are currently categorised as third countries without an adequacy decision by the EU Commission (example list) 

• China 

• Russia 

• Taiwan 

You can find out to which third countries data is transferred by us in the data protection information for the respective tool used and/or service used by us for consent management/ Consent Manager Platform (CMP). 

7. Use of cookies and other technologies
We use the following cookies and other third-party technologies on our website. Unless otherwise stated for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.The data collected in this context will be deleted once the purpose has ceased to exist and we have stopped using the respective technology. You can revoke your consent at any time with effect for the future.Further information on your cancellation options can be found in the section ‘Cookies and other technologies’. Further information, including the basis of our cooperation with the individual providers, can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Use of Google services
We use the following technologies from Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (‘Google’).The information automatically collected by Google technologies about your use of our website is generally transmitted to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Unless otherwise specified for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 GDPR.Further information about data processing by Google can be found in Google's privacy policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.
Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision by the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission. 

Google Analytics
For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information on your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address will be stored on a server located in the EU to derive location data and then deleted immediately before the traffic is forwarded to other Google servers for processing. Data processing is carried out on the basis of an agreement on order processing by Google.

8. social media
Social buttons from Facebook (by Meta), Instagram (by Meta)
Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when our website is accessed. If you click on one of the buttons, the website of the respective social network will open in a new window of your browser where you can click on the Like or Share button, for example.

9 Contact options and your rights
9.1 Your rights
As a data subject, you have the following rights

​

• in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein

• in accordance with Art. 16 GDPR, the right to demand the immediate rectification of incorrect or incomplete personal data stored by us

• in accordance with Art. 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is necessary

  • to exercise the right to freedom of expression and information

  • for the fulfilment of a legal obligation;

  • for reasons of public interest or

  • is necessary for the establishment, exercise or defence of legal claims;

• in accordance with Art. 18 GDPR, the right to demand the restriction of the processing of your personal data, insofar as

  • the accuracy of the data is disputed by you

  • the processing is unlawful, but you oppose the erasure of the data

  • we no longer need the data, but you need it for the establishment, exercise or defence of legal claims; or

  • you have objected to processing pursuant to Art. 21 GDPR;

• in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller

• in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters.

Right to object
If we process personal data as explained above in order to safeguard our legitimate interests, which outweigh your interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are grounds relating to your particular situation.
After exercising your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defence of legal claims.
This does not apply if the processing is for direct marketing purposes. In this case, we will no longer process your personal data for this purpose.

9.2 Contact options
If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.